With a flexible, streamlined channel in WhatsApp, we not only see time and cost savings in customer care, but actual increase in revenue.
Kyra Arcia,
Head of Marketing and Innovation, Banco Bolivariano
While companies in conversational commerce try to sell something to the customer through dialog conversational marketing is more about brand positioning, awareness, and attention.
Matthias Mehner,
VP Global Marketing, Sinch
ReachUp’s automated responses are so natural that customers often can’t tell they’re talking to a bot at first. This has allowed us to maintain a high-touch experience without overwhelming our support staff.
Support Team Lead,
Software Development Agency
Unlimited broadcasting has changed the game for us. We reach out to our entire customer base with personalized updates dailyand it's all thanks to ReachUp’s robust platform.
Communications Director,
Media Agency
Implementing ReachUp has allowed us to take full advantage of WhatsApp's reach. Our leads are managed more efficiently, and our sales cycles have shortened considerably.
Chief Sales Officer,
Automotive Distribution Company
Sending retargeting campaigns on WhatsApp has significantly increased our conversion rates. We're now able to engage with our audience in a more meaningful way.
VP of Marketing,
Real Estate Firm
Our marketing campaigns have never been more targeted since we began segmenting our contacts with Reachup It’s like having a personal assistant for each type of client.
Marketing Chief,
Luxury Goods Retailer
Know how it feels to get your message to the right person, at the right time. And get it read!
With a 98% open rate (compared to a mere 20% for emails), customers are more likely to see, engage, and click your messages when you approach them on WhatsApp.
Customers who visited us from a WhatsApp notification were 1.7x more likely to make a purchase. We’ve seen $500,000 USD in sales attributable to WhatsApp during our Diwali and Black Friday campaigns, with an ROI 10x higher than our conventional channels.
Amit Kumar,
Customer Retention Manager, Tata CLiQ
Making WhatsApp a cornerstone of our customer engagement has helped answer queries of over 85,000 customers and generate high-quality leads every month Customers are twice as likely to apply for a home compared to leads that came from other online sources.
Keshav Rao,
Joint General Manager, Housing Development Finance Corporation
We know our audience uses it to share fixture info, team selection — and team-mates messaging to find last-minute replacements. WhatsApp was perfect for the more functional elements of the ‘Rent-a-Pred’ hotline as it allowed consumers to share private information one-to-one with us for review before being allocated an agent near them
Laura Coveney,
Managing Editor, Adidas
Open-tracking has revealed insights into our customers' behaviors that we couldn't see before. We're now crafting even more effective CTAs.
Head of Digital Strateg,
Advertising Agency
The Click-to-WhatsApp ads feature has driven a surge in our lead generation efforts. Integrating our Facebook campaigns with Reachup was the best decision we made this quarter.
Social Media Manager,
Consumer Goods Company
The personalized messages we send through Reachup have resulted in a 40% increase in our campaign engagement rates Tailoring communication to each customer has never been easier or more effective.
Sales Director,
Health & Wellness Brand
Segmenting contacts seemed complex until we started using Reachup. Now, our marketing messages hit the mark every time, and our engagement rates increased by 67%.
Sales Manager,
Retail Industry